8 Traps of Loyalty Program Design

Are points just for the 99%? Should the elite level be called Centaurus or Phoenix? Stash CEO Jeff Low explains the importance of hierarchy, the actual dollars and cents cost of building a loyalty program, the Howell fallacy, and other things he’s learned from creating 2 loyalty programs from scratch—Expedia’s rewards program and Stash Hotel Rewards. His conclusion: […]

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Independent hotel loyalty programs free travelers from chains

Many travelers prefer boutique hotels to cookie-cutter chain hotels.  However, as Julie Weed observed in her recent article about loyalty programs in The New York Times, “It’s a decision many business travelers would rather not have to make: stick with the big, predictable hotel chain and accumulate reward points, or stay at the offbeat independent […]

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New to Stash: The Blennerhassett Hotel, Parkersburg, WV

The Blennerhassett Hotel is a natural complement to Parkersburg’s downtown historic district.  Victorian-era architecture, overstuffed library chairs, and guest rooms with down duvets transport guests to another time. What we love: The Blennerhassett greets dogs with a special welcome kit and a giving heart—20% of each pet stay fee is donated to animal charities.  Four-poster beds with […]

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New to Stash: The Lane Hotel

Welcome, New Hampshire! Stash members can now earn and redeem points at The Lane Hotel in Keene. A landmark building redesigned into modern boutique hotel, The Lane Hotel is located in the middle of a classic New England town.  What we love: original exposed brick walls, a Keurig coffee maker in every room, and evening […]

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The Value of Earning Bonus Stash Points

Stash partner hotels love to give away points to Stash members.  In fact, 15 partner hotels currently offer triple points or more and some extras through October, sometimes longer: Stonehurst Place, Atlanta, GA: 5X bonus points on suites John Ascuaga’s Nugget Casino Resort, Sparks (Reno), NV: Triple points, 25% off best available rate, complimentary upgrade, […]

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College-Town Hotels Make Campus Visits More Rewarding

Spring college tours, Reunion, the Big Game … whatever your reason for heading back to school, make sure you get hotel rewards points for your visit. A large number of hotels on or near major college campuses across the U.S. are now offering Stash points to visitors. More than 70 independent hotels located either on or […]

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10 Foodie Hotels to Satisfy a Seasoned Palate

You search menus for locally sourced ingredients and farm-raised meats. Foraged fresh herbs are staples. Oysters on the half shell weaken your knees. Hand-made pasta drizzled with truffle oil and sprinkled with parmesan is (almost) a religious experience. Traveling to a winery just to taste a vintage critics rave about seems reasonable. Foodies of the […]

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U.S. Airports as Mini Destinations for Layover Lingers

Your umpteenth business trip is planned. Tickets, hotel and car reserved. Check. Meetings and presentation prepared. Check. If life’s really about the journey—what about the road (or concourse) well-traveled? Many airports now strive to not only alleviate headaches (think massage chairs or paying to bypass security lines) but infuse spaces with activities, art, cuisine and […]

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Travel Trend: Chain vs. Independent Hotels

Chains are buying up local, one-of-a-kind (often family-run) hotels across the United States. While other U.S. industries (like accounting, media, entertainment) consolidated over the decades, the hotel industry is also veering toward increased consolidation (likely recession-exacerbated). Chain hotels now represent 70% of rooms (vs. 56% in 1988) with predictions showing chains growing to 80% in 10 years, based on lodging research reported in a recent […]

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Why Business and Golf Pair Well

What do business and golf have in common? Aside from the classic relationship-building activity (Shall we discuss that project over or after a game of golf?)—more than you think. Inc. magazine reports how intertwined business and golf are and that, “…as financial markets have rebounded, people are again beginning to spend valuable time with customers and […]

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