A Chain By Any Other Name Is Still a Chain

Stash Founder and CEO, Jeff Low, explains the difference between soft-branded chain hotels and true independent properties. Originally published in Hotel News Now. The chains have a problem, and it is standardization. Standardization ushered in the Industrial Revolution, and it has given rise to many of the world’s largest and most successful companies. And it’s […]

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The Stash redemption model: part 2 – no rate categories

It’s no secret; at Stash we do things a little differently. For travelers and hoteliers used to the chain programs, our unique redemption model generates some head-scratches at first, but once they get it, they’re hooked. In this two-part series, we look at the ways Stash does it better (in our humble opinion). Difference Maker […]

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Travel Trend: Chain vs. Independent Hotels

Chains are buying up local, one-of-a-kind (often family-run) hotels across the United States. While other U.S. industries (like accounting, media, entertainment) consolidated over the decades, the hotel industry is also veering toward increased consolidation (likely recession-exacerbated). Chain hotels now represent 70% of rooms (vs. 56% in 1988) with predictions showing chains growing to 80% in 10 years, based on lodging research reported in a recent […]

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Hyatt Fires Ducks at Local Hotel

Peabody Hotel Orlando ducks

We often talk about how chain hotel sameness is replacing distinctive independent hotel experiences. Here’s a classic example. A recent Wall Street Journal article explains how the storied march of the ducks at the Peabody Hotel Orlando is being discontinued by Hyatt, the hotel’s new owners. “We’re respectfully retiring the tradition because it’s not a Hyatt tradition,” […]

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