Behind the Scenes: Happy Hoteliers = Happy Travelers

It’s no secret, at Stash we do things a little differently. For travelers and hoteliers used to the chain programs, our unique redemption model generates some head-scratches at first, but once they get it, they’re hooked. Hoteliers get fully paid for your redemption stay Traveler, this is when you say:  “Why should I care?”  Settle […]

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8 Traps of Loyalty Program Design

Are points just for the 99%? Should the elite level be called Centaurus or Phoenix? Stash CEO Jeff Low explains the importance of hierarchy, the actual dollars and cents cost of building a loyalty program, the Howell fallacy, and other things he’s learned from creating 2 loyalty programs from scratch—Expedia’s rewards program and Stash Hotel Rewards. His conclusion: […]

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Tie the Knot

A cream puff of a gown, and all the men in morning suits. On the beach at sunset. The rock groupie, the lead guitarist, and a bourbon fountain—hey, it’s your special day! A wedding is a chance to show who you are—as individuals, and as a newly minted couple. These 6 out-of-the-ordinary wedding destination hotels […]

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